Frequently Asked Questions
Everything you need to know about your UKLASH journey, from shipping to results.
How long does it take to see results with UKLASH Eyelash Serum?
Most customers begin to see a visible difference in the length and thickness of their lashes within 4 to 6 weeks, with full results achieved after 12 weeks of consistent daily application.
What is your shipping policy and delivery timeframe?
We offer standard and express shipping options. Domestic orders typically arrive within 2-4 business days, while international shipping can take 5-10 business days depending on the destination.
Can I use UKLASH products if I have eyelash extensions?
Yes, our UKLASH Eyelash Serum is oil-free, making it completely safe to use with lash extensions. It helps strengthen your natural lashes while you wear extensions.
What is your return and refund policy?
We offer a 14-day return policy for unopened and unused products. Additionally, we provide a Money-Back Guarantee on our serums if you do not see results after 12 weeks of consistent use, subject to our terms.
Are UKLASH products vegan and cruelty-free?
Absolutely. We are proud to be 100% cruelty-free and vegan. We do not test our products on animals, and our formulas contain no animal-derived ingredients.
Which payment methods do you accept?
We accept all major credit and debit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' options like Klarna and Clearpay.